AI Automation for Restaurants & Catering
Take the phone off the pass: reservations, quotes and orders handled.
Restaurants lose bookings to unanswered phones during service, catering teams spend evenings writing quotes, and supplier orders still happen over late-night texts. The admin competes directly with the cooking.
Oido agents take reservations and answer questions on every channel, draft catering quotes from your price rules for a person to approve, and turn par levels into supplier orders on schedule.
The kitchen runs the kitchen, and the admin runs itself.
What you can automate
- Take reservations and answer menu and allergen questions on WhatsApp, phone and web.
- Draft catering quotes from your own pricing rules, ready for approval.
- Generate supplier orders from par levels and sales data on schedule.
- Chase confirmations and deposits for events automatically.
Nobody opens a restaurant to answer the phone. But the phone decides covers, the quote decides the event, and the supplier order decides whether Saturday works. Oido automates that layer so it happens reliably without pulling anyone off the floor.
Reservations that never ring out
An agent answers booking requests on WhatsApp, the website and the phone line, checks your reservation system, and confirms or offers alternatives. Allergen and menu questions get answered from your own documents, not guesses.
Catering quotes the same evening
Enquiry comes in, the agent extracts headcount, date and requirements, prices it against your rules, and drafts the quote for your approval. The follow-up and deposit chasing happen automatically. Events stop dying in the inbox.
Ordering from data, not memory
Par levels plus this week's sales become next week's supplier orders, generated on schedule through n8n and sent for a quick confirm. Shortages and price changes get flagged instead of discovered.
Built for how you actually run
We learn your service, your suppliers and your systems, build the agents around them, and stay on to adjust as the menu and the seasons change. You own the hosting and the data, with 24/7 support.
Questions we get asked
Can it take bookings when nobody can reach the phone?
That is the main case. During service the phone goes unanswered and those bookings are simply lost. An agent answers on WhatsApp, message or web, checks the book, and confirms, including the ones that come in at 11pm.
Can it help with catering quotes?
It collects the details you always need, headcount, date, venue, dietary requirements, and prepares the quote from your pricing for someone to review and send. Evenings spent writing quotes are the thing to get back.
Can it handle supplier orders?
Yes, on schedule or on a threshold, from your usual suppliers, so the order does not depend on a late-night text from whoever remembered.