AI Automation for Food Suppliers & Distributors
Automated order intake and inventory sync, fewer mistakes, faster fulfillment.
Orders arrive by phone, WhatsApp, email and PDF, then get re-keyed into the ERP by hand. Stock counts drift, short-shelf-life items get mis-picked, and a single typo becomes a returned pallet.
An Oido agent reads incoming orders from every channel, validates them against live stock, writes them straight into your ERP, and flags anything that needs a human, all before the picking list prints.
Faster fulfillment and far fewer stock errors, without adding back-office headcount.
What you can automate
- Read orders from WhatsApp, Telegram, email and PDFs and turn them into structured ERP sales orders.
- Check each line against live inventory and flag shortfalls or substitutions before fulfillment.
- Sync stock levels between your warehouse system and ERP on a schedule, so counts don't drift.
- Auto-send order confirmations and delivery ETAs back to the customer on the channel they ordered from.
Distribution runs on margin and speed, and both get eaten by manual order handling. Oido puts an AI agent between your inbound channels and your ERP so orders flow in clean, stock stays accurate, and your team spends its day on exceptions instead of data entry.
The bottleneck: re-keying orders
A wholesale food order is messy by nature, a WhatsApp voice note, a scanned PDF, an email with quantities in the body. Today someone reads each one and types it into the ERP. That's slow, it's error-prone, and it doesn't scale past the hours your office staff can work.
An Oido agent reads the order in whatever form it arrives, extracts the line items, matches them to your product catalog, and creates the sales order directly. Because Oido connects to your ERP (including ERPNext) and to Postgres through MCP, the agent works against your real data, not a copy. How the pipeline handles cut-offs, catchweight and substitutions: AI order processing for food distribution.
Stock that stays honest
The expensive errors are stock errors: promising a customer cases you don't have, or shipping a soon-to-expire batch. Oido runs scheduled agents that reconcile warehouse counts with ERP figures and surface mismatches the moment they appear, so the order desk is always quoting from real availability.
A partner, not a tool
We design the workflow around how your warehouse actually runs, build it, and stay on call to adjust it as your catalog, suppliers and seasons change. You own the hosting; we run the automation alongside your team.
Questions we get asked
Can it read orders sent as a WhatsApp photo or a voice note?
Yes. Typed emails, PDF purchase orders, spreadsheets, photographed order sheets and voice notes all go through the same pipeline. It matches each line against your catalogue using that customer's own order history, so their shorthand for your products resolves correctly.
What happens when an item is short or out of stock?
The order stops on that line rather than going through wrong. The agent proposes the nearest substitute based on what that customer has accepted before, and either confirms with them in the channel they ordered from or sends it to your desk, whichever you set.
Will orders land in our ERP properly, or in a separate portal?
In your ERP, as an ordinary sales order, so pricing rules, credit checks, allocation and lot traceability behave exactly as they do for an order keyed by hand. If a system leaves orders in its own portal for you to check, it has replaced retyping with reviewing.