Last updated: May 2026 · Applies to all Oido Studio accounts
These Terms of Service (“Terms”) govern your access to and use of Oido Studio, the cloud-based AI agent platform operated by Oido Systems (“Oido”, “we”, “our”). By creating an account or using the service, you agree to these Terms.
Oido Studio is a software-as-a-service (SaaS) platform that enables organisations to build, deploy, and manage AI agents connected to third-party AI providers, communication channels, and business tools. The service is hosted by Oido Systems and delivered over the internet.
Access to Oido Studio is subscription-based. We offer Free, Pro, Yearly, and Enterprise tiers, as described on our pricing page. Features and limits vary by tier.
You may use Oido Studio for any lawful business purpose. You may not:
We may suspend accounts found in violation without prior notice. We will make reasonable efforts to notify you before permanent termination.
Oido connects to AI providers (OpenAI, Google, Anthropic, DeepSeek, etc.) and third-party tools that you configure. You acknowledge:
You own all data you create within Oido Studio — your agent configurations, conversation history, and uploaded content. You grant Oido a limited licence to store, process, and transmit that data solely to provide the service. We do not claim ownership of your content and will not use it for any purpose outside operating Oido for you.
We target 99.9% uptime for paid plans. Scheduled maintenance will be announced in advance. Unplanned outages are tracked at status.oido.ai. We do not guarantee specific uptime for free plans. We reserve the right to modify or discontinue features with reasonable notice.
The Oido Studio platform, its design, and underlying technology are the intellectual property of Oido Systems. Nothing in these Terms transfers any intellectual property rights to you. You retain all rights to the agent configurations, prompts, and content you create.
To the maximum extent permitted by law, Oido Systems shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the service — including losses from agent errors, AI provider decisions, or third-party integrations. Our total liability to you in any 12-month period shall not exceed the fees you paid to us in that period.
You agree to indemnify and hold Oido Systems harmless from claims, damages, and expenses (including legal fees) arising from your use of the platform, your agents' actions, or your violation of these Terms or any third-party rights.
These Terms are governed by the laws of the jurisdiction in which Oido Systems is incorporated. Disputes shall be resolved by binding arbitration before courts with competent jurisdiction. Nothing in this clause limits your statutory consumer rights where applicable.
We may update these Terms. Material changes will be communicated via email and in-app notification at least 14 days before taking effect. Continued use after that date constitutes acceptance.
Legal enquiries: legal@oido.ai
General enquiries: hello@oido.ai