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Property Management

AI Automation for Property Management

Tenant requests triaged, contractors booked, rent chased: automatically.

The challenge

Property managers live in a reactive inbox: maintenance reports at midnight, the same tenancy questions daily, contractors to coordinate for every job, and arrears chased inconsistently.

How Oido helps

Oido agents receive and triage maintenance requests with photos, dispatch and schedule the right contractor, answer routine tenancy questions from your documents, and run the arrears process on schedule.

The outcome

Issues get handled in hours instead of days, and one manager can carry a bigger portfolio well.

What you can automate

  • Receive and triage maintenance requests with photos, any hour.
  • Dispatch contractors and coordinate access scheduling automatically.
  • Answer tenancy questions from your own documents and policies.
  • Run rent reminders and the arrears escalation process consistently.

Property management is interrupt-driven: everything arrives unscheduled and everything feels urgent. Oido puts an agent at the front of that stream to triage, dispatch and answer, so the manager works a plan instead of an inbox.

Maintenance from report to booked visit

A tenant sends a photo of the leak at 11pm. The agent classifies severity, applies your emergency rules, picks the right contractor from your list, and coordinates an access time between tenant and trade. The manager wakes up to a booked job, not a voicemail.

The same twenty questions, answered

When is my rent due? Can I have a pet? How do I end the tenancy? The agent answers from your actual tenancy documents and policies, consistently, and logs what was asked.

Arrears chased by the calendar, not by mood

Reminders before the due date, structured follow-up after, escalation on your schedule with every contact logged. Consistency is what keeps arrears small and disputes clean.

Owners kept in the loop

Monthly owner statements and property updates get assembled from the activity the agents already logged, drafted for your review.

Built for your portfolio

We connect your property software and contractor list, encode your house rules, and run the automation with your team. You own your hosting and tenant data, with 24/7 support.

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