The OIDO Blog
Engineering deep dives, product updates, and thinking on AI agents at scale.
How to Chase Late Payments Without Losing the Customer
The escalation ladder, the exact wording, the channel mix that works, and how to run it all automatically without ever sounding like a debt collector.
OEE Tracking Without an MES: A Practical Guide
Sensors only fix one third of OEE. How to get a defensible OEE number when half your machines have no counter and downtime reasons are written by hand at 5am.
UK E-Invoicing Mandate: Your First Deadline Isn't 2029
The UK mandate lands April 2029 via Peppol. If you sell into the EU, a nearer date already applies to you. What UK finance teams should do now.
AI Order Entry vs EDI: Which One Do You Need?
EDI and AI order entry solve different halves of the same problem. The real numbers on both, the break-even math per trading partner, and how to run both.
Automate Production Reporting Without an MES
How to automate production reporting when shift data lives in spreadsheets, paper and WhatsApp: capture, ERP reconciliation, alerts and rollout order.
AI Order Processing Automation for Distributors
How order processing automation works for distributors: capture from email, WhatsApp and PDFs, catalog matching, ERP posting, costs and realistic payback.
How to Test an AI Agent Before You Trust It With Real Work
A business acceptance test for AI agents, build a golden set from real cases, run it ten times, and pass three gates before the agent touches anything live.
AI Agent Monitoring: How to Know Yours Still Works
Agents fail silently, green dashboards, wrong outcomes. The six signals that tell you an AI agent is still working, and the review that catches drift early.
How to Automate a Website That Has No API
Supplier portals, internal web apps, filing sites. With no API and no MCP server, an agent can still do the work in the browser you are logged in to.
MCP Server Security: What to Check Before You Connect
Most MCP security guides are written for the team running the server. You are probably the client. The controls that actually reduce blast radius.
AI Integration: Connecting AI to the Systems You Own
Most AI projects fail at the connection, not the model. The four ways AI reaches your ERP, CRM and inbox, MCP, API, iPaaS, browser, and how to choose.
Shadow AI Policy: Absorb the Demand, Don't Block It
Blocking shadow AI just moves it to phones. What the 2026 data shows, why per-seat licensing causes it, and a 30-day plan to absorb it into a governed platform.