AI Automation for Event Management
Attendee questions, vendor chasing and registration changes off your plate before show day.
Event teams drown in the weeks before show day: attendee emails asking the same logistics questions, vendors needing chasing for contracts and certificates, and registration changes arriving faster than anyone can process.
Oido agents answer attendee questions from your event information, process registration changes against your platform, and chase vendor deliverables on a countdown schedule.
The team walks into show week with a clear list, not a buried inbox.
What you can automate
- Answer attendee logistics questions instantly from your event information.
- Process registration changes, substitutions and cancellations automatically.
- Chase vendor contracts, certificates and deliverables on a countdown schedule.
- Send speaker and exhibitor reminders with the right documents at the right time.
Every event is a spike: weeks of mounting coordination that peak the day the doors open. Oido absorbs the repeatable part of the spike, so the humans handle the parts that make the event good.
Attendee questions, answered from the source
Parking, agenda, dietary options, badge collection: the agent answers from your event pack over email and WhatsApp, instantly and consistently. The inbox stops being a wall of the same eight questions.
Registration changes at machine speed
Substitutions, upgrades, cancellations get processed against your registration platform within your rules, confirmations sent, lists kept clean. The data you hand to the venue is current, not last Tuesday's export.
Vendors chased on a countdown
Contracts, insurance certificates, load-in forms, artwork: each vendor's deliverables sit on a timeline, and the agent chases each item as its deadline approaches, escalating to your team when silence persists. Nothing surfaces missing at load-in.
Speakers and exhibitors briefed on time
The right information packet at the right moment, reminders that respect people's attention, and a live view of who has confirmed what.
Built around your events
One conference a year or forty activations a season: we shape the automation to your event lifecycle and run it with your team. You own your hosting and attendee data, with 24/7 support.
Questions we get asked
Can it handle attendee questions before the show?
Yes, and the volume is very predictable: timings, venue, parking, access, what is included. The agent answers from your event details in the channel attendees use, so the last two weeks stop being an inbox emergency.
Can it chase vendors for contracts and certificates?
It knows what is outstanding from whom, chases on schedule, escalates as the date approaches, and files what arrives. This is the classic case for an agent: repetitive, deadline-driven, and expensive when it slips.
Can it work across our registration and ticketing tools?
It connects to the systems you already use so registrations, changes and questions all resolve against real data, rather than living in a separate tool someone has to check.