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Event Management

AI Automation for Event Management

Attendee questions, vendor chasing and registration changes off your plate before show day.

The challenge

Event teams drown in the weeks before show day: attendee emails asking the same logistics questions, vendors needing chasing for contracts and certificates, and registration changes arriving faster than anyone can process.

How Oido helps

Oido agents answer attendee questions from your event information, process registration changes against your platform, and chase vendor deliverables on a countdown schedule.

The outcome

The team walks into show week with a clear list, not a buried inbox.

What you can automate

  • Answer attendee logistics questions instantly from your event information.
  • Process registration changes, substitutions and cancellations automatically.
  • Chase vendor contracts, certificates and deliverables on a countdown schedule.
  • Send speaker and exhibitor reminders with the right documents at the right time.

Every event is a spike: weeks of mounting coordination that peak the day the doors open. Oido absorbs the repeatable part of the spike, so the humans handle the parts that make the event good.

Attendee questions, answered from the source

Parking, agenda, dietary options, badge collection: the agent answers from your event pack over email and WhatsApp, instantly and consistently. The inbox stops being a wall of the same eight questions.

Registration changes at machine speed

Substitutions, upgrades, cancellations get processed against your registration platform within your rules, confirmations sent, lists kept clean. The data you hand to the venue is current, not last Tuesday's export.

Vendors chased on a countdown

Contracts, insurance certificates, load-in forms, artwork: each vendor's deliverables sit on a timeline, and the agent chases each item as its deadline approaches, escalating to your team when silence persists. Nothing surfaces missing at load-in.

Speakers and exhibitors briefed on time

The right information packet at the right moment, reminders that respect people's attention, and a live view of who has confirmed what.

Built around your events

One conference a year or forty activations a season: we shape the automation to your event lifecycle and run it with your team. You own your hosting and attendee data, with 24/7 support.

Other industries
Hotels & HospitalityMarketing Agencies
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