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Legal Services

AI Automation for Legal Services

Intake, chasing and deadlines handled, so fee earners earn fees.

The challenge

Fee earners lose billable hours to intake calls, document chasing, and status updates, while deadlines live across inboxes and practice management systems. Every missed follow-up is risk.

How Oido helps

Oido agents run structured client intake, chase outstanding documents and signatures, keep clients informed of matter status, and watch deadlines across your systems, escalating anything that needs a lawyer.

The outcome

Fee earners spend their hours on legal work, and nothing falls through between systems.

What you can automate

  • Run structured intake: collect facts, documents and IDs before the first call.
  • Chase signatures, documents and payments on schedule until complete.
  • Answer routine client status questions from your practice management system.
  • Track deadlines and limitation dates with escalating alerts.

A law firm's product is judgment, but its day is admin: intake forms, ID checks, chasing signatures, telling clients where things stand. Oido automates the administrative layer under strict rules, and always routes legal questions to lawyers.

Intake done before the first meeting

A prospective client describes their matter to the agent, which collects the facts, the documents and the ID verification steps you require, then files a structured summary in your practice system. The first billable conversation starts informed.

Chasing that never forgets

Unsigned engagement letters, missing documents, unpaid invoices: the agent follows up on your schedule, over the client's preferred channel, until the item is complete. The trail is logged for the file.

Clients informed without interruptions

Where is my case? The agent answers from matter status in your system, in plain language, within the boundaries you set. Anything substantive routes to the fee earner with context.

Deadlines watched by something that does not sleep

Court dates, limitation periods, undertaking deadlines: tracked across systems with escalating alerts. A reminder chain that ends at a person, every time.

Built with your firm, kept confidential

We design around your practice areas and your confidentiality requirements. You own your hosting, self-hosted where client data rules require it, with 24/7 support.

Questions we get asked

Can it handle new client intake?

It can take the first contact at any hour, collect the details you always need, run your conflict and scope questions, and put a structured summary in front of a fee earner. Speed of first response decides a lot of instructions.

Is it safe with privileged and confidential material?

Access is scoped to what you allow, your data is never used to train models, and every action is logged. Firms with strict requirements run Oido inside their own infrastructure on Enterprise. Advice itself stays with the fee earner, always.

Can it chase documents and deadlines?

Yes: outstanding documents from clients and third parties, and deadlines held across inboxes and your practice management system. A missed follow-up is the expensive failure here, and it is exactly the kind of thing that should not depend on somebody remembering.

Other industries
Accounting FirmsAccounting & Professional Services
Book a consultation for Legal Services →← All industries
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